A starting point, not a straitjacket.
The nine service lines can be engaged individually, or bundled into the packages below. Each is a starting point, with exact scope and terms confirmed per engagement.
Starter
Managed Network Services (LAN/WAN monitoring) and IT Support (remote helpdesk), with quarterly reporting.
Ideal customer
Organisations taking their first step into managed services.
Typical business size
SME, single site.
Add Managed Security Services; add onsite support.
Professional
Most commonManaged Network Services plus Managed Security Services (SIEM monitoring, firewall management), with monthly reporting and priority support.
Ideal customer
Growing mid-market organisations with multiple sites or increasing compliance requirements.
Typical business size
Mid-market, 2–10 sites.
Add Cloud Services; add Enterprise Networking.
Enterprise
Network & Security Consulting plus Managed Network, Managed Security, and Cloud Services, with dedicated account management and a custom SLA.
Ideal customer
Organisations with complex, multi-site, multi-cloud environments and formal governance requirements.
Typical business size
Enterprise, government, or regulated industries.
Add Enterprise Networking; add Structured Cabling or CCTV for new sites.
Fully Managed
Every service line under a single retainer (network, security, cloud, automation, and support) with one accountable team and one SLA.
Ideal customer
Organisations that want to stop managing multiple vendors entirely.
Typical business size
Any size, once ready to consolidate technology partners.
Add-on services from any individual service line, as needed.
Pricing is quoted per engagement following an initial discovery call. See the full service catalogue for what’s included in each line.
Not sure which package fits?
Tell us about your environment and we'll recommend a starting point.